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Greeter - ONET Job Title: (Amusement and Recreation Attendants)
Industry: Nature Parks and Other Similar Institutions share on twitter share on Facebook
 Job Details
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Job Title:   Greeter
ONET Job Title:   Amusement and Recreation Attendants
Industry:   Nature Parks and Other Similar Institutions
Job Type:   Part Time
Job Location:   St. Thomas
Minimum Education:   High School Diploma
Career Level:   Entry Level
Minimum Experience:   1 Year
Apply By:   Aug 31, 2015
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Job Description:

Job Title:  Greeter
FLSA Status:  Non-Exempt
Reports to:  Greeter Supervisor


Job Summary:  Greeters are responsible for acquainting visitors and groups with the exhibits and special attractions of Coral World, representing the company’s image by being helpful, friendly and knowledgeable.  These positions may be full or part – time with various hours to cover a seven-day a week operation.

Duties and Responsibilities: (Including but not limited to)

·         Answer questions from the visitors courteously, giving factual information as accurately as possible.

·         Assist visitors in wheelchairs by noting ramps & operating the wheelchair lift.

·         Assist with clerical duties such as photocopying of maps

·         Conduct orientation session with groups at a central location within the premises of Coral World

·         Encourage visitors to stroll leisurely through the Caribbean Reef Encounter, Marine Gardens, Observatory and the various pools explaining the various attractions of each.

·         Encourage visitors to participate in Coral World activities and take advantage of presentations

·         Greet visitors and groups including school and camp groups at the front entrance area welcoming them to Coral World.

·         Secure and maintain an accurate count of tour groups.

·         Guide tourists around the park as needed

·         Invite visitors to visit our Café, Shark Bar, & gift shops for their purchases

·         Responsible for logging items lost & found and reporting to the Admin Office

·         Responsible for making sure that all visitors have left the park before locking the front gates and exhibits.

·         Assist injured guests.

·         Assist with the filling out of incident reports of injured guests.

·         With instruction from the Curator, assist with educational programs, exhibit presentations, daily exhibit talks, which may include handling of certain marine animals at the Touch Pool and school field trips.

·         Assist Marketing with special programs including holidays.


Skills Required

General Skills/Knowledge/Work Experience/ Education/Certification/License:

             Required:

·         Speak and write English clearly & articulately

·         Outgoing & friendly personality

·         Prior customer service/hospitality experience.

·         Must be service oriented

·         Must be able to handle difficult, high volume situations while maintaining composure

·         Must be pleasant, helpful, courteous, responsible & enthusiastic.

·         Must be CPR/First Aid Certified.

·         Must be a team player and be able to get along with others

·         Must be personable, courteous and able to work under pressure

·         Must be willing to work overtime, holidays, and weekends when scheduled

             Preferred:

·         Bilingual

Work Environment: While performing the duties of a Greeter, the employee filling this role would be required to stand; walk; frequent use of hands; be able to listen and speak frequently to guests.  The duties of this job are performed outdoors and employee will be exposed to humid and wet conditions.

Please Note:  This job description in no way states or implies that these are the only tasks to be performed by this position.  This position will be required to follow any other job related instructions and to perform any other job related tasks as requested by their supervisor and/or manager.

 


Company Information More jobs from this company 
Company Name: Coral World (V.I.) Inc
Company Description:
Five acres with exotic aquairums, sea-life pools, nature trails, unique Undersea Observatory, and animal interactions.
        
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