CAREER.VI now in British Virgin Islands
  Follow Us On Facebook Twitter LinkedIn  
34744 Job Applications
For 6490 Total Jobs
Posted By 1029 Companies
 
Setup Your Job Agent Cart Credit Competitor
Dental Clinic Scheduler - ONET Job Title: (Medical Secretaries)
Industry: All Other Miscellaneous Ambulatory Health Care Services share on twitter share on Facebook
 Job Details
Back to Job Listing 
Job Title:   Dental Clinic Scheduler
ONET Job Title:   Medical Secretaries
Industry:   All Other Miscellaneous Ambulatory Health Care Services
Job Type:   Full Time
Job Location:   St. Croix
Minimum Education:   High School Diploma
Career Level:   Entry Level
Minimum Experience:   3 Years
Salary Range:   USD. 12.50 to 12.50/Per Hour
View Competition
Job Description:

In this fast-paced environment, the Scheduler in Dentistry functions primarily as a patient scheduling facilitator working closely with the dental providers, dental attending staff, and Chief Dental Officer under the direction of the manager of the Dental Department. This individual is responsible for accurate scheduling of dental procedures, receiving patients, managing dental providers schedule, and updating of patient demographic. To perform these duties appropriately, the individual must acquire in-depth understanding of all procedures performed in Dentistry, including knowledge of the average length of each procedure as well as appropriate providers and attendings for all such procedures. Outstanding customer service skills are necessary as well as exceptional interpersonal skills, organizational skills, being self-motivated with good independent judgement, as well as familiarity with pertinent computer applications.

The individual attends to patients on the phone and in person. Coordinates and organizes appointments, reschedules missed appointments, follow-up calls, and assists administration to facilitate the efficient running of the dental department. Schedules patients; does routine reception work; accurately records, verifies, and updates information on patient records; helps to identify related medical and/or social problems; maintains and manages patient records in compliance with privacy and security regulations; informs patients of dental office policies; helps implement the processing of encounters and billing and bookkeeping procedures; answers and manages incoming phone calls, greets patients in person, returns phone calls, consults with dental department manager or dental director, and communicates with dental suite to inform or coordinate walk-in emergency clients. Ensures to fill in cancellations and no-shows, confirms upcoming appointments and recalls according to office protocol; maintains a professional reception area; safeguards patient privacy and confidentiality. Performs other duties as assigned.


Skills Required

Excellent telephone communications, interpersonal, coordination and organizational skills. Ability to read computer screens, forms, and other documents and follow written and oral instructions. Moderate keyboarding skills. Ability to work in a fast-paced, changing environment. Ability to respond to unpredictable, changing situations and needs (including clinical crises in the department and otherwise stressful situations and interactions) with professionalism, good judgment and ALWAYS excellent customer relation skills. Prior customer service coordination, or clinical experience necessary. Excellent communication and people skills. Ability to remain calm and professional in high stress situations.

  • Coordinates and supports all tasks related to patient scheduling.
  • Does routine reception work; accurately records, verifies, and updates information on patient records; helps to identify related medical and/or social problems.
  • Ensures all outpatient paper and electronic charts are maintained appropriately to Department and FQHC standards.? Ensures all outpatient encounters are communicated accurately with optimum customer service.
  • Responsible and accountable for consistently maintaining Scheduling Guidelines and Compliancy Regulations as identified by the department manager and Department Chief.
  • Works with manager/coordinator to ensure all quality control measures have been addressed.
  • Follows HIPAA guidelines when working with confidential patient information. Maintains and manages patient records in compliance with privacy and security regulations.
  • Consults with dental department manager or dental director, and communicates with dental suite to inform or coordinate walk-in emergency clients.
  • Ensures to fill in cancellations and no-shows, confirms upcoming appointments and recalls according to office protocol; maintains a professional reception area; safeguards patient privacy and confidentiality.

 


Company Information More jobs from this company 
Company Name: FHC, Inc.
Company Description:
Federally Qualified Community Health Centerl, with four locations throughout St. Croix providing primary health care to the island's communities.
        
Confirm
Are you sure you wish to see the number of people competing for this job. Note: This will use '1' credit from your account within 24 hours?
Show
No
Confirm
Job Agent feature will require '5' credits per Job Agent Set up. Are you sure you wish to set up Job Agent?

 

What are
Users Saying

I find Career.VI's site easy to navigate and post jobs from the employer's end. The response time from Customer Service is very timely as well.

Yvette Ali
Home
Headlines
Career Tips
Employer Insight
Career Growth
Job Market
Ask the Experts
Tortal
Anegada
Jost Van Dyke
Virgin Gorda
About Career.VI
Job Market in VI
Media
Privacy Policy
Site Map
Terms and Conditions
Company Listings
FAQs
Contact Us
Partnership
RSS
  Common Questions to ask the Interviewer
  How to Handle Difficult Interview Situations
  Common Interview Questions
  The Importance of Research
  Self Confidence
Powered ByTABS
Copyright 2017 Career.VI
- Top Virgin Islands Jobs - All Rights Reserved.
Reproduction of material from any Career.VI pages without permission is strictly prohibited.
BIZVI