CAREER.VI now in British Virgin Islands
  Follow Us On Facebook Twitter LinkedIn  
35542 Job Applications
For 7069 Total Jobs
Posted By 1155 Companies
 
Setup Your Job Agent Cart Credit Competitor
IT Support - ONET Job Title: (Network and Computer Systems Administrators)
Industry: Computer Systems Design Services share on twitter share on Facebook
 Job Details
Back to Job Listing 
Job Title:   IT Support
ONET Job Title:   Network and Computer Systems Administrators
Industry:   Computer Systems Design Services
Job Type:   Full Time
Job Shift:   First Shift (Day)
Job Location:   St. Croix
Minimum Education:   Associates Degree
Career Level:   Experienced (Non-Manager)
Minimum Experience:   3 Years
Work Permit:   Virgin Islands (US)
Required Travel:   Not Required
Apply By:   Sep 21, 2014
View Competition
Job Description:

As an IT Technician, you will join a team of IT professionals to provide support for existing and new customers across the US Virgin Islands. Responsibilities include network support, configuration, and monitoring; hardware configuration and monitoring; software installation and configuration; end user support and problem resolution.

Key Responsibilities

additional duties may be assigned.

  • Respond to customer support requests onsite, via phone, or via remote connectivity
  • Diagnose, configure and resolve technical hardware and software issues
  • Research questions using available information resources including collaboration with fellow team members
  • Advise end-users on appropriate action and provide problem resolution and follow-up
  • Log and update all support related issues in ticketing system
  • Identify and appropriately escalate situations requiring urgent or critical attention
  • Track and route problems and requests accordingly and document resolutions
  • Work directly with vendors on support related issues   
  • Lead and assist other staff in support of major or complex projects


Skills Required

Required Skills

  • Minimum 3 years of demonstrated experience supporting end users and common business applications (MS Office, Quickbooks, etc.)in windows based IT environments 
  • Firewall/router setup, configuration and support (cisco, Sonicwall, etc.)
  • Strong understanding of TCP/IP networking
  • Candidate must be comfortable with and have a track record of successfully supporting end-users and systems via remote connectivity
  • Strong interpersonal skills are required
  • Excellent written and verbal communication skills
  • Ability to work effectively under pressure    
  • Ability to work unsupervised or with a team

 

  • Education:
    • 2 or 4 year Degree in IT related discipline or equivalent experience
    • Industry certifications a plus


  • Physical Demands
    • Must be able to lift moderately heavy equipment (servers and PC’s).
    • Must be able to respond 24/7 to emergency production system issues

 
Desired Skills

  • Experience with rack build outs, cable management and termination of copper and/or fiber optic cabling a plus
  • Telecom experience with dial tone, IP and/or analog PBX systems and related wiring a plus
 


Company Information More jobs from this company 
Company Name: High Tide Solutions, LLC
Company Description:
Over the last decade, High Tide Solutions has implemented and continues to support numerous IT infrastructures in the Territory of the United States Virgin Islands across both public and private sectors. We bring to the table a deep understanding of the Territory’s telecommunications infrastructure and technical expertise that is second to none.
        
Confirm
Are you sure you wish to see the number of people competing for this job. Note: This will use '1' credit from your account within 24 hours?
Show
No
Confirm
Job Agent feature will require '5' credits per Job Agent Set up. Are you sure you wish to set up Job Agent?

 

What are
Users Saying

I love your site. It helps me search for jobs. I just hope to find one down there soon.

Alfred Ferretti
Home
Headlines
Career Tips
Employer Insight
Career Growth
Job Market
Ask the Experts
Tortal
Anegada
Jost Van Dyke
Virgin Gorda
About Career.VI
Job Market in VI
Media
Privacy Policy
Site Map
Terms and Conditions
Company Listings
FAQs
Contact Us
Partnership
RSS
  Common Questions to ask the Interviewer
  How to Handle Difficult Interview Situations
  Common Interview Questions
  The Importance of Research
  Self Confidence
Powered ByTABS
Copyright 2024 Career.VI
- Top Virgin Islands Jobs - All Rights Reserved.
Reproduction of material from any Career.VI pages without permission is strictly prohibited.
BIZVI