IT Support/Help Desk(Network and Computer Systems Administrators) @ St. Croix

Follow Us On

35569 Job Applications

For 7144 Total Jobs

Posted By 1165 Companies

Keywords

Location

Job Category

Career Level

Experience

Salary

Job Type

Show jobs with salary information only.

Search Results Display Options

Sort search results by: Relevance Date

View jobs updated within:

Close Advanced Search

IT Support/Help Desk - ONET Job Title: (Network and Computer Systems Administrators)

Industry: Computer Systems Design Services

Job Details

Back to Job Listing

Job Title:		IT Support/Help Desk
ONET Job Title:		Network and Computer Systems Administrators
Industry:		Computer Systems Design Services
Job Type:		Contract
Job Location:		St. Croix
Minimum Education:		Associates Degree
Career Level:		Experienced (Non-Manager)
Minimum Experience:		2 Years

Job Description:

HTS is seeking an IT Support/Helpdesk Technician to join its team in St. Croix, USVI. Candidate should have solid IT related training or experience, be an analytical thinker and possess excellent customer service skills.

As a Help Desk technician, you will join a team of IT professionals to drive increased customer service levels through rapid response and effective issue resolution for our Clients.

Responsibilities shall include:

- Serve as the first tier of support for response to inbound technical support requests and manage these requests through use of the ticketing system and escalate as needed.

- Troubleshoot, diagnose and resolve hardware, software, and network related issues via remote management tools, over the phone as well as through onsite service calls.

- Provide support for Microsoft Windows operating systems and productivity applications.

Skills Required

Successful candidate will possess:

- Associate’s or Bachelor’s degree in a relevant field or equivalent working experience.

- Minimum of 2 years direct experience in an IT support role providing support for end-users in a business environment.

- Excellent customer service, oral and written communication skills.

- A strong work ethic with the ability to drive tasks through to completion.

- Strong multitasking skills.

- The ability to thrive under pressure.

- Experience with virtualization and cloud-based technologies.

- Strong networking experience.

HTS offers competitive pay and benefits as well as the opportunity to work in a fast-paced and rewarding environment among a team of talented IT professionals. Candidate must have a valid driver’s license and be able to pass pre-employment screening.

	Company Information	More jobs from this company
	Company Name: High Tide Solutions, LLC Company Description: Over the last decade, High Tide Solutions has implemented and continues to support numerous IT infrastructures in the Territory of the United States Virgin Islands across both public and private sectors. We bring to the table a deep understanding of the Territory’s telecommunications infrastructure and technical expertise that is second to none.

Are you sure you wish to see the number of people competing for this job. Note: This will use '1' credit from your account within 24 hours?

Show

LEARN MORE

Confirm

Job Agent feature will require '5' credits per Job Agent Set up. Are you sure you wish to set up Job Agent?

Yes

Learn more about job agent

What are
Users Saying

I would love to move to the Islands. I visited them back in '05 and wish I could have stayed there then. Beautiful waters and the people were so nice.