Job Title:        Photo Sales Supervisor                  

Department:    Retail

Reports to:      Assistant Retail Manager & Retail Manager                                   

FLSA Status:   Non-Exempt

Job Summary: 

The Photo Sales Supervisor is responsible for assisting with all daily functions needed to operate the photo operation and gift shop including driving sales, supervising personnel, inventory handling and stock organization.

Duties/Responsibilities (Essential Functions):

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Assist the Gift Shop Manager and the Assistant Manager in all aspects of managing the photo operation and gift shop.
• Assist the Manager and Assistant Manager in the performance of duties not associated with Photo/Sales Associate duties, such as training, daily sales reports, opening and closing of shop, register close-out, bank deposits, refunds, inventory control, etc.
• Understands and exercises the duties and responsibilities of a Photo/Sales Associate.
• Willing to work in each retail store at facility as needed.
• Review park reservations and coordinate daily staff coverage for all photo shoots, photo processing and photo viewing stations.
• Maintains high customer service standards with an emphasis on upselling print photos and photo related merchandise.
• Active participation in the processing and sales of all photo to capitalize on all upsell opportunities
• With Management, helps to coordinate the hiring, training, and ongoing development of photo team members
• Update necessary Daily Photo Reports and monitors performance to budget.
• Coordinate the transfer of approved photos to Marketing hard drive and deliver to marketing office weekly (No later than Friday morning)
• Monitors stock levels of all photo supplies, communicates reorder needs to Gift Shop Manager
• Maintains clean, neat and organized photo stations, ensure equipment is properly cared for at all times.
• Responsible for ensuring service standards and sales projections are achieved.
• Ensures cash control procedures established by Coral World Ocean Park & WTCNM are instituted and scrupulously respected within the department.
• Perform other duties as required by Coral World Ocean Park & WTCNM.

Supervisory Responsibilities:

•        Maintaining workflow and ensuring that employees understand their duties or delegated tasks.
•        Monitoring employee productivity and providing constructive feedback and coaching.
•        Ensure adherence to legal and company policies and procedures.
•        Supervises Photo Sales Associates

Work Environment:
This job operates in a professional environment (indoor and outdoor).  The employee will be exposed to sunny, warm, humid, and wet conditions. This role routinely uses standard equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical demands

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to see, speak, and hear; stand, walk, stoop, kneel, and crouch; use arms and hands; handle objects, tools, and controls; and sit. Ability to lift and move 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type and Expected Hours of Work

This is a full-time position.  Days are scheduled around a 7-day work week depending on the needs of the Company.  During the slow season hours and days may be reduced to accommodate the needs of the company.