SHELTER RELIEF WORKER/ VICTIM ADVOCATE() @ St. Thomas

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SHELTER RELIEF WORKER/ VICTIM ADVOCATE - ONET Job Title: ()

Industry: Historical Sites

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Job Title:		SHELTER RELIEF WORKER/ VICTIM ADVOCATE
ONET Job Title:
Industry:		Historical Sites
Job Type:		Permanent
Job Shift:		Rotating
Job Location:		St. Thomas
Minimum Education:		High School Diploma
Career Level:		Entry Level
Minimum Experience:		1 Year
Work Permit:		United States
Required Travel:		50 %
Apply By:		Nov 11, 2008

Job Description:

Under the supervision of the Executive Director or Shelter Manager, the Relief Worker helps to provide a safe, comfortable home-like milieu for battered person(s); men, women and/or children. The regular schedule for these employees is weekends and evenings as needed. Using skills in establishing relationships provides support for residents. Shifts are usually 5-8 hours in length.

1. Answers the telephone and responds with empathy for the troubled person(s).

2. Maintain Control and/or supervision of shelter and clients, rotates coverage for weekends and holidays on the telephone emergency services.

3. Facilitate daily activities with clients.

4. Ability to advocate on behalf of client for other services with various individuals and agencies.

5. Provide assistance to clients as necessary to include food preparation for shopping. Prepare rooms for entrance or exit client. Light lifting and moving of items. Provide written documentation to shelter manager re: activities on shift.

6. Interviews and consoles clients who need the services of the shelter after regular hours.

7. Involves the residents in the maintenance of the shelter.

8. Assists the Shelter Manager as needed with other related duties.

9. Responds to crisis calls requiring an in-person advocate response.

Skills Required

Excellent oral and written communication skills. Demonstrated empathy and understanding for the crisis victim(s). Knowledge about sensitivity to cultural differences and various economical backgrounds. Ability to be cooperative with residents and staff. Ability to respond to emergencies without panic. Patience with those in distress. Ability to act quickly and appropriately in situations of conflict. Stern yet sympathetic attitude. Ability to set and maintain staff client/ boundaries. Excellent decision making skills.

High School Diploma or GED equivalency with at least one year in another employment position or Two (2) years college with One (1) year in Social Service Agency and demonstrated ability to establish positive working relationship with people of all backgrounds. Experience in social services area preferred.

	Company Information	More jobs from this company
	Company Name: FAMILY RESOURCE CENTER, INC. Company Description: The Family Resource Center, Inc. (FRC) (Formerly Women's Resource Center, Inc.) is a private non-profit agency incorporated in 1987 to establish a counseling program and a shelter for victims of domestic violence and sexual assault. Our services began in 1986 with the opening of our emergency shelter for women and children. Since that time FRC has expanded its services to include all victims of violent crime and families in crisis.

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