The Business Account Manager is responsible for full sales cycle execution by prospecting, identifying requirement needs, presenting, selling, implementing and ensuring post-sale satisfaction of Company product solutions and services to both new and existing Business Customers as well as prospects.
Develop and execute strategic account plans for multiple accounts of all sizes
Effectively manage sales funnel and revenue forecasting requirements across multiple industry accounts
Prospect, cross sell, and uncover opportunitieswithin portfolio throughout the entire market
Establish, cultivate, and grow revenue within accountsin full alignment with Company financial and Customer growth objectives
Manage opportunities within longer selling cycles while driving short term revenue opportunities weekly
Ensure that client issues are dealt with in an efficient manner, informing the management of any problems that may arise
Manage large accounts, understand the client’s capabilities and effectively upsell services
Responsible for meeting required training and development initiatives
Responsible for meeting monthly new and retention revenue quotas
Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue
Perform other duties as assigned or required
Skills Required
Experience selling in a cold call environment
Strong consultative, negotiation and closing skills
Experience in systems selling, consultative sales techniques, and account planning including: account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies
Working knowledge of general marketing principles,tools, and processes
Knowledge and experience with track record of selling/driving revenue on a weekly and monthly basis into multiple accounts
Knowledge of general marketing principles, tools, and processes to drive revenue.
Strong interpersonal skills, excellent oral and written skills
Strong organizational skills; ability to manage multiple tasks
Microsoft Office proficiency with Outlook, Excel, PowerPoint, Work, and Publisher
Company Name: Other Telecommunications
Company Description: Viya is the market leader in the U.S. Virgin Islands (USVI), providing a broad range of telecommunications and cable TV services. Our family of services for both the business and residential markets include local telephone, long-distance, internet, cable TV, wireless, and business phone systems.
We pride ourselves on being the premier quality service provider in the USVI. Some of the specific benefits our customers receive are: bundled multi-service discounts, through our Innovative Advantage program; custom solutions for many of our business and government clients; one-stop, convenient customer service through our integrated billing and customer service centers; and the dedication and commitment of our employees to serving our customers. A brief synopsis of our family of services are as follows:
Telephone – provides local telephone and data communication services as well as a full array of interstate and international voice and data services
Cable TV – the exclusive Cable TV provider in the USVI and offers over 185 channels of highest quality digital programming and premium services
Business Systems – sells, leases, and services business telephone systems for local business and government agencies
Powernet – the leading internet service provider (ISP) in the USVI, offering many choices for high speed internet, as well as dial-up internet access, e-mail, video streaming and web hosting service
Wireless – has the most complete wireless network coverage in the USVI and offers a variety of traditional billed and prepaid wireless plans, including our most popular unlimited Advantage Plan
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