Freestanding Ambulatory Surgical and Emergency Centers
Job Type:
Permanent
Job Shift:
First Shift (Day)
Job Location:
St. Thomas
Minimum Education:
Master's Degree
Career Level:
Executive (SVP, VP, Department Head, etc)
Minimum Experience:
5 Years
Job Description:
Job Summary:
The Chief Learning Officer (CLO) directs the planning and execution of education, training and development programs to empower Stakeholders and ensure their maximum effectiveness and contribution to closing performance gaps and meeting organizational goals. The CLO identifies and works with champions of learning across the organization to create a culture of learning for continuous improvement in people as well as processes.
Scope and Complexity:
The CLO is a primary link between the Center for Learning and ouir client's Stakeholder development, ensuring that enterprise-wide learning initiatives are aligned to close business and performance gaps, improving the effectiveness of the organization and its ability to recruit and retain a quality workforce.
Responsibilities / Essential Functions:
Advises senior leadership regarding initiatives that will close performance gaps, promote maximum staff effectiveness and create a positive impact on patient care and service quality
Plans, launches, monitors and acts on long-range learning initiatives that are aligned with and impact a healthcare client's strategic goals
Designs and establishes benchmarks that measure the impact and effectiveness of organizational development programs on CTCA’s overall performance
Positions the Center for Learning and our client as world-class learning organizations that use and establish industry best practice
Forges relationships with key learning partners, including, but not limited to: colleges, governmental sources, and learning solutions providers
Consults with senior leadership on the performance management system and ensures that the programs offered by the Center for Learning align with and support the continued performance of Stakeholders
Advises senior leadership regarding initiatives in leadership development and succession planning to ensure strong bench strength and a full pipeline of talent
Explores and implements programs that impact learners at various stages of the learning cycle – for example, introduction of new concepts, on-the-job experience and post learning event performance support
Understands the demographics of the organization and acts on those demographics to ensure delivery of learning that meets a variety of needs and styles
Communicates the impact of the Learning & Development function with senior leaders and provides the tools for senior leaders to communicate that impact to the rest of the organization
Fosters an environment of learning and continuous improvement through communication
Skills Required
Skills & Experience:
Masters degree in education, human resources, or organizational development. Doctoral degree in one of same fields preferred
Minimum of 5-10 years experience in leadership, preferably in the areas of workforce development, professional or academic development, human resources management or a comparable field
Learning Delivery Methodologies: Understanding of and experience with various learning delivery methodologies and their accepted use
Learning Evaluation: Knowledge of and experience with measuring the impact of learning initiatives and their business results
Planning: Tactical and Strategic: Ability to contribute to planning of initiatives that have both short-term, tactical impact, while also moving the organization forward toward longer-term strategic goals
Learning Needs Analysis: Ability to understand a business or performance gap and whether or not the gap is caused by a learning need.If there is a learning need, ability to articulate what learning initiatives may impact that need
Core Competencies:
Oral and Written Communications: Ability to express oneself to provide information to others effectively, recognizing that communication is more than just language – it includes tone, style and structure
Decision Making and Critical Thinking: Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks, and perspectives when solving problems
Leadership: Knowledge of approaches, tools, and techniques for gaining the cooperation and support of others
Interpersonal Relationships: Knowledge of approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner
Achievement of Objectives Through Others: Ability to work with and through others to achieve goals and impact results. Most of the time the CLO will not be directly responsible for the business unit in which the project is taking place
Company Name: International Capital & Management Company
Company Description: International Capital & Management Company (ICMC) provides a variety of management services to clients throughout the USA and globally. ICMC specializes in banking, finance, investment, corporate travel management and Lean Six Sigma organizational improvement - supporting managed growth of our client's businesses. ICMC is a US Virgin Islands company.
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