Summary: Oversees all dock activity ensuring effective, efficient operations that comply with all safety regulations; ensures guest satisfaction with their experience at facility. 

Essential Duties and Responsibilities include the following (other duties may be assigned): 

• Oversees all activities related to assisting guests with securing their vessels to assigned docks; ensures utility lines (telephone, power, and water) are properly connected to guest vessels and that appropriate billing is initiated; operates small boats while assisting vessels to the dock
• Assists vessels with black water removal and disposing of garbage from vessels.
• Coordinates in-slip and fuel-dock refueling activity ensuring compliance with all associated safety standards. Assists Fuel Attendants when needed.
• Ensures Dock Assistants provide appropriate dockside transportation and baggage service to guests; personally transports guests and baggage as required.
• Coordinates and ensures delivery of provisions, packages and requested services to guest vessels; expedites any and all requests from vessels.
• Manages maintenance schedule for all marina related equipment including launches, workboats, work rafts and golf carts.
• Provides general security and supports marina and facility security teams in their security related efforts; reports disturbances in dock area to superiors and maintains general vigilance.
• Ensures dock facility is maintained according to operational standards and monitors dock area to ensure compliance; overall responsibility for cleaning and maintaining of Marina premises
• Maintains VHF radio and in-person communication with vessels, Marina office and marina management.

Supervisory Responsibilities: 

Directly supervises 6 to 12 employees in the Marina.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.  Supervises and coordinates activities of Dock Assistants, Guest Services and Fuel Attendants