Responsible for positive experience of guests while maintaining the quality standards and supervision of the outlet staff. Control the flow of work in the room by seating guests in station rotation while maintaining guests lists and following and enforcing check issue procedures. Assign opening and/or closing side duties. Supervise side work and ensure completed lists of set ups of all stations before departure of service staff. Handle reservation book,take incoming telephone calls, note reservations and special requests by guests.
Skills Required
Must be able to speak and write the primary language which is english. Requires good communication skills, knowledge of appropriate table settings and service ware, knowledge of all menu items, prices and general service procedures. High school or equivalent education required. Minimum of two years experience in public contact or customer service position required. Preferred restaurant/hospitality experience.
Company Name: The Westin St. John Resort & Villas
Company Description:
To create the most successful branded, global, lifestyle, hospitality company by forming a trust-and respect-based corporate family, committed to the re-imagining our business with creativity and innovation, resulting in the most fun work place in the history of the world.
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