DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE)

·         Maintains wired and wireless networks, desktop, notebook, and server computers;

·         Installs  and tests new software;

·         Recommends improved service routines, production techniques and modifications or additions to equipment;

·         Ensures anti-virus software is installed, properly configured, regularly updated and working properly on all PC and server stations;

·         Takes immediate action to correct any machine malfunction;

·         Maintains servers and network hardware;

·         Diagnoses and troubleshoots hardware failures;

·         Provides technical support for hardware and software in the office;

·         Maintains and sets up  backup system for file servers and in-office desktop computers;

·         Performs related work as assigned.

KNOWELEDGE, SKILLS AND ABILITIES

·         Knowledge of the operation and care of digital computers and its peripheral equipment;

·         Knowledge of computer operating systems and preparation and use of job control cards;

·         Knowledge of peripheral operational methods and techniques;

·         Knowledge of programming principles and techniques; Crystal Reporting skills is a plus;

·         Knowledge of the principles and methods used in obtaining maximum utilization of computer equipment;

·         Knowledge of MS Office applications is a plus;

·         Ability to operate a digital computer and related data processing equipment;

·         Ability to follow detailed program instructions;

·         Ability to instruct subordinate employees in the methods of operations to be followed in preparing data;

·         Ability to establish and maintain effective working relationships with all levels of staff;

·         Effective communication skills and excellent interpersonal skills;

·         Ability to reason and think logically;

·         Ability to lift up to 70 pounds or more.

·         Ability to maintain professionalism and confidentiality always.

EDUCATION AND EXPERIENCE

·         Associate degree in Computer Technology or related field and two (2) years of progressively more responsible work where the primary aspects of employment where related to computer operations and repair.